DISCOVER THE FEATURES
Our scalable, flexible and secure customer loyalty management platform can completely cover from A to Z all functionalities and procedures that are necessary for a seamless multi-partner, multi – layer loyalty scheme operation, and maintenance.
QIVOS CLOUD is process driven following the four basic processes of a loyalty program:
Easily manage your customer’s data from multi-channel interactions in one single customer profile.
QIVOS CLOUD is a secure place for all your customer data; demographics, transactions, current vs. past points, vouchers received, history of complaints, promos and more.
Focus on the right customers and successfully manage customer loyalty via:
• Redeem engine
• Rules engine
• Customer Support (issue ticketing engine)
• Microsite creation
Deliver relevant and personalized messages to your customers at the right time.
Design and execute multi-channel targeted campaigns automatically based on:
• Member reach
• Communication channels
• Proximity marketing
Powered by next-generation technology, QIVOS CLOUD enables you to get deep activity and insights on each customer and monitor their impact through custom analytics and reporting. Make data-driven decisions that maximize your performance.
Discover the data that add value to your business via data quality and validation. Through a simplified user environment, you can easily validate your data and always have an updated customer base.
Our integration framework, which is embedded in QIVOS CLOUD platform, can bridge the QIVOS CLOUD platform with a plethora of different kind of systems from third parties (ERP’s, POS Software’s, Partner’s Loyalty Modules).
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